Gaming Café IT Solutions & Packages
Four Tiers of Control. One Team Behind All of Them.
From a hardened self-managed OS image to a fully outsourced, white-label operation — every CafePilot package is built on enterprise-grade architecture scaled precisely for gaming café environments. Pick your level of involvement. We handle the engineering.
A hardened, pre-configured Windows master image with all games, applications, and Gizmo POS pre-installed. Deployed via bootable USB — restore any station to a clean, identical state in under 5 minutes. No monthly fees. No vendor dependency after day one.
🎯 Best for: Tech-confident operators · Any PC countIdeal for owners who have some IT capability and want maximum autonomy and zero recurring cost.
Hardened Windows master image — games, drivers & software pre-loaded
Bootable USB deployment — restore any PC to factory-clean state in <5 min
Gizmo POS pre-installed, licenced, and configured to your pricing
Gaming licence management baked into the image
One-time fee — zero recurring cost, zero dependency post-deployment
Package B
🛰️ Managed Server
One Patch on the Server. Every PC Updated by Morning.
A leased, high-capacity ZFS file server becomes the single source of truth for all game content in your café. Our proprietary iSCSI-based distribution pipeline pushes updates to every station overnight — no staff involvement, no scheduling, no errors.
🎯 Best for: 5–30 PCs · Operators without in-house ITIf your staff is spending mornings running updates instead of opening the venue — this package eliminates that entirely.
ZFS File Server leased, configured and maintained by us
iSCSI-based game delivery — one update to server, all PCs synced overnight
Daily updates handled remotely by our NOC team
Disk health monitoring, backup snapshots & remote desktop support
Gizmo billing configured to your pricing models & promotions
Powered by ZFS/iSCSI technology with proprietary CafePilot automation — enterprise-grade data integrity and instant snapshot rollbacks.
Package C
🏪 Managed Store
Full Network Coverage. We Intervene Before You Notice.
Everything in Managed Server, plus end-to-end LAN/WAN management. We monitor your routers, switches, hotspots, and ISP link in real time — identifying bottlenecks and resolving connectivity issues before a single player experiences lag or disconnection.
🎯 Best for: Venues prioritising uptime & zero-lag gameplayWhen your reputation depends on a flawless network and you want a team watching every device, not just the file server.
All devices covered: routers, managed switches, hotspots, IoT
Gizmo billing marketing support & campaign configuration
Our NOC monitors your network 24/7. When your ISP drops packets, we open the ticket with them — not you.
Package D — Premium
🏆 White Label
Your Brand. Our Entire Operation Stack Behind It.
The complete CafePilot back-end — infrastructure, network, updates, security, marketing, staff training, and legal support — all running under your brand. Multi-store operators and franchise ambitions start here.
🎯 Best for: Multi-location operators · Franchise builders · Serious scaleWhen you're operating 2+ venues or building toward a franchise model — and want 100% of your technical operations handled without touching a config file.
White Label means invisible infrastructure. Your customers see your brand. The ZFS servers, NOC monitoring, and update pipelines are all CafePilot — completely behind the scenes.
Compare Packages
Which Package Fits Your Venue?
Every package builds on the one before it. Not sure? Book a free assessment and an engineer will recommend one.
Feature
Self-ManagedPackage A
Managed ServerPackage B
Managed StorePackage C
White LabelPackage D
Best for
Tech-confident operators · any PC count
5–30 PCs · no in-house IT
Venues where uptime & zero lag matter most
Multi-location & franchise operators
Cost model
One-time fee
Custom quote
Custom quote
Custom quote
Hardened Windows image + USB restore (<5 min)
✓
✓
✓
✓
Gizmo POS installed & configured
✓
✓
✓
✓
Leased ZFS game server, managed by us
—
✓
✓
✓
Overnight game updates to every PC (iSCSI)
—
✓
✓
✓
Disk health monitoring, snapshots & remote support
Every CafePilot package comes with hard commitments on response time, quality, satisfaction, and security. This is the baseline, not the upsell.
⚡
<2 Hour Response SLA
Every support request acknowledged within 2 business hours. A real engineer picks up your case, with your specific system context already loaded, ready to act.
🔧
Performance-Tuned Deployment
We don't just install — we benchmark. Every setup is validated for sub-5ms intra-LAN latency, zero packet loss on iSCSI paths, and clean Gizmo operation before handover.
✅
100% Satisfaction or We Fix It Free
If the setup doesn't perform to spec, we return and resolve it at zero additional cost. Your operation running correctly is the only acceptable outcome.
🛡️
Proactive Security & Cheat Protection
Continuous monitoring for cheat software, unauthorized USB activity, and security vulnerabilities. Patch deployment is tested before rollout — tournament-compliant at all times.
Ready to Upgrade Your Infrastructure?
Stop Patching Symptoms. Fix the Architecture.
A 30-minute call with our engineers will tell you exactly which package solves your specific bottlenecks — and what it costs.
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